RxKeeper® Terms and Conditions

Last Updated: May 9, 2026 Version 3

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These Terms and Conditions are an agreement between you and Status Alert LLC, a Georgia limited liability company ("Company," "we," "us," or "our"). These Terms govern your access to and use of the RxKeeper® mobile application (the "App"), the RxKeeper® medication adherence device (the "Device"), our cloud server infrastructure, and any related products, services, features, content, or purchases we make available from time to time, together the "Service."

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By visiting our site, purchasing a product, creating an account, downloading or using the App, clicking on the "I Accept" button, completing the registration process, or otherwise accessing the Service, you agree to be bound by these Terms. Your electronic acceptance of these Terms constitutes a legally binding agreement between you and us. If you do not agree to these Terms, you may not access or use the Service.

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PLEASE READ THESE TERMS CAREFULLY AND KEEP A COPY OF THEM FOR YOUR REFERENCE.

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1. Definitions

For purposes of these Terms:

• "App" means the RxKeeper® mobile application.

• "Device" means the RxKeeper® FDA-registered, patented medication adherence hardware device.

• "Caregiver" means a family member, friend, healthcare aide, or other trusted individual you authorize to access your RxKeeper® account.

• "Service" means the App, Device, server infrastructure, and any related products, content, features, or services we offer.

• "You" and "your" mean the individual or entity using the Service.

 

2. Eligibility

You must be at least the age of majority in your state or province of residence to use or purchase from the Service. If you are a minor, you may use the RxKeeper® App only with the permission of a parent or legal guardian, where permitted by law. You may not use the Service for any unlawful or unauthorized purpose. By using the Service, you represent and warrant that you meet this requirement and that your use of the Service complies with all applicable laws and regulations.

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WARNING: KEEP THE DEVICE AND MEDICATIONS OUT OF THE REACH OF CHILDREN. Put your medicines up and away and out of sight. Keep the RxKeeper® Device and any associated medications up and away and out of children's reach and sight.

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3. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect information. Please review the Privacy Policy carefully because it also governs your use of the App and Device and informs you of our data collection practices.

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4. Electronic Communications

When you use the Service or send us emails, you are communicating with us electronically. You consent to receive electronic communications from us, including transactional communications relating to orders, accounts, product updates, support, security notices, and service-related announcements. By agreeing to these Terms and providing your contact information to Status Alert LLC, you give your express consent to allow Status Alert LLC, its affiliates, and agents to contact you from time to time at any mailing address, phone number, or email address you provide. You agree that notices, disclosures, agreements, and other communications we provide electronically satisfy any legal requirement that those communications be in writing.

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5. Your Account

An account is required to use the core functionality of the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to promptly update it as needed. You may not assign or otherwise transfer your account to any other person or entity. Status Alert LLC is not responsible for third-party access to your account that results from theft or misappropriation of your account. We reserve the right to suspend, restrict, or terminate accounts at our discretion, including where we believe these Terms have been violated.

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5.1 Non-Monetization of Personal Data

Our revenue is derived solely from product sales and subscriptions. We do not sell, rent, or lease your medication adherence data or personal information to third parties for their own commercial or marketing purposes.

To request deletion of your account, contact info@RxKeeper.com. We may retain certain information as required by law, for legitimate business purposes, for dispute resolution, for fraud prevention, for security, or for the enforcement of our agreements.

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6. Caregiver Access

You may authorize a Caregiver to link to your RxKeeper® account and help you use the Service. To link a Caregiver, you must designate them through your account settings. Once linked, a Caregiver will be able to view your medication adherence data, dosage schedules, intake events, and other personal information you have provided to the Service.

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Any Caregiver who links to your account must agree to these Terms, and all references to "you" or "your" in these Terms include the Caregiver to the extent applicable. Caregivers are permitted to access your account information solely to support your medication adherence and may not use that information for any other purpose.

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6.1 Contractual Relationships

We may share data with third-party partners only as necessary to provide requested functionality. While we may compensate these partners for their services, such arrangements are strictly for service delivery and do not constitute the sale of user data.

You may revoke a Caregiver's access at any time through your account settings. Once access is revoked, the Caregiver will no longer be able to view your use of the Service. However, Status Alert LLC is not responsible for any information the Caregiver may have retained prior to revocation, and Status Alert LLC will not be responsible for any acts or omissions by a Caregiver, including after you have revoked that Caregiver's access. If you believe your Caregiver access has been misused, contact us immediately at info@RxKeeper.com.

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7. Orders, Billing, and Payments

When you place an order, you agree to provide current, complete, and accurate purchase and account information, including billing and shipping details. We reserve the right to refuse service, limit quantities, reject transactions, or cancel orders in our sole discretion, including orders that appear to be placed by resellers, distributors, automated systems, or fraudulent actors.

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You authorize our payment processors and us to charge your selected payment method for the full amount of your order, including applicable taxes, shipping, subscription charges, and other fees disclosed at checkout. We do not store full credit card numbers; payment processing is handled by third parties through Stripe, Inc., a PCI DSS Level 1 certified payment processor.

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You must provide current, complete, and accurate billing information and promptly update it to keep your billing account current. You must notify us if your payment method is canceled or if you become aware of any unauthorized use of your account credentials. Status Alert LLC is not liable for any loss caused by unauthorized use of your payment method by a third party.

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If pricing, inventory, availability, typographical, promotional, or technical errors occur, we reserve the right to correct those errors and to refuse or cancel affected orders, including after submission. You are solely responsible for all applicable taxes and will be charged for taxes when required by law.

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8. Products, Device, and App

Certain products and services may be available exclusively online, and some may be offered in limited quantities. Product descriptions, images, pricing, availability, and features may change without notice.

The RxKeeper® Device is an FDA-registered, patented medical device designed to support medication adherence. You agree to use the Device and App only as intended and in accordance with all instructions, warnings, and usage guidance we provide. You may not tamper with, misuse, reverse engineer, decompile, disassemble, modify, or attempt to circumvent any part of the Device, App, or Service.

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It is your sole responsibility to verify that the medications loaded into the Device and any doses dispensed accurately match your prescribed dosage. Keep track of medications in the Device by size, shape, color, imprint, or form to help ensure dispensed doses match prescribed doses. Store original prescription bottles in a safe, accessible place for reference, and leave one pill in its original bottle to help identify each medication if needed.

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The RxKeeper® Device contains electronic components and should be used only with approved accessories and in accordance with all product instructions. Do not expose the Device to excessive heat, liquids, flames, or physical impact. Improper charging, disassembly, modification, or misuse may result in damage to the Device or personal injury. You are responsible for using the Device safely, taking reasonable care of it, and keeping it away from small children or unauthorized users where appropriate. We are not responsible for damage caused by misuse, improper handling, unauthorized modifications, or use contrary to provided instructions.

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9. Device Safety and Care

You are responsible for using the Device safely and in accordance with any instructions, warnings, packaging materials, charging guidance, or cleaning recommendations we provide.

Unless expressly stated otherwise in writing:

• the Device is not waterproof or intended for submersion;

• the Device should not be exposed to excessive heat, flame, or hazardous environments;

• only compatible accessories and charging cables should be used;

• the Device should be kept reasonably clean and dry;

• the Device should not be opened, modified, punctured, crushed, or altered; and

• the Device should be kept away from small children or other individuals who may misuse it.

 

You should discontinue use of the Device if it appears damaged, overheated, malfunctioning, cracked, or otherwise unsafe. Improper handling, charging, storage, or cleaning may affect Device functionality, measurement reliability, or product lifespan. Please store the Device and your medications in a safe place, away from excessive heat or humidity.

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10. Shipping and Delivery

We may provide estimated shipping and delivery dates, but those dates are not guaranteed. Shipping times may vary due to carrier delays, inventory availability, location, weather, and other factors beyond our control.

Risk of loss and title for physical products pass to you upon delivery to the carrier to the extent permitted by law. You are responsible for providing a complete and accurate shipping address. We are not responsible for delays or failed deliveries resulting from incorrect address information you provided.

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11. Returns and Exchanges

RxKeeper® Device products may be returned within 30 days of the date of purchase for a refund, provided the Device is returned in its original packaging and in substantially the same condition in which it was received, with no visible damage or missing components resulting from improper use. Any returns made after 30 days will not qualify for a refund. To initiate a return, contact info@RxKeeper.com.

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Approved refunds will be processed to the original payment method within approximately 10–14 business days after we receive and inspect the returned product. Original shipping charges and other non-refundable fees may not be refundable unless required by law or the return results from our error or a verified defective product.

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Please inspect your order promptly upon delivery. If your Device arrives damaged, defective, or materially incorrect, contact info@RxKeeper.com within 48 hours of delivery and include a description of the issue and photographs where reasonably possible. We may, at our discretion, provide a replacement, exchange, store credit, or refund.

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12. Warranty

Status Alert LLC provides a limited one (1) year warranty on the RxKeeper® Device beginning on the original date of purchase. This limited warranty covers defects in materials and workmanship under normal intended use and in accordance with all provided instructions and safety guidance.

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This limited warranty does not cover damage resulting from accident, misuse, neglect, improper charging, liquid exposure, unauthorized modification or repair, improper storage, ordinary wear and tear, or use inconsistent with product instructions.

To request warranty service, contact info@RxKeeper.com and provide proof of purchase and a description of the issue. We may require return of the Device for inspection before determining eligibility for warranty coverage.

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Except where prohibited by law, any implied warranties are limited to the duration of this limited warranty. To the maximum extent permitted by applicable law, in no event shall Status Alert LLC be liable for any claim arising under this warranty in excess of the original purchase price of the Device.

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13. Subscriptions and Paid Services

We may offer one-time purchases, subscription services, or other Paid Services from time to time, including a Pro Edition subscription. If you purchase a subscription, it may automatically renew for additional subscription terms until canceled by you or terminated by Status Alert LLC.

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Your subscription term may be continuous, monthly, or annual as described at checkout. Your designated payment method will be charged prior to or at the beginning of each subscription term for the subscription fee plus any applicable taxes. You authorize our payment processors and us to charge your selected payment method for recurring subscription charges until canceled. We may submit periodic charges without further authorization from you until you provide prior notice that you have terminated this authorization or wish to change your payment method.

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You may cancel your subscription at any time by clicking the "Cancel Pro Edition Subscription" button in the App or by contacting info@RxKeeper.com. Cancellation will take effect at the end of the then-current billing period. Cancellation does not entitle you to a refund of any previously paid fees, and you will not receive a prorated refund for the remainder of the subscription term. You will continue to have full access to the subscription until the end of the current term.

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Status Alert LLC reserves the right to adjust fees for Paid Services at any time. We will provide notice to you via the email address associated with your account at least thirty (30) days in advance of any fee change. Your continued use of the Services constitutes acceptance of any changes to the fees.

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We may change, suspend, or discontinue any Paid Service or feature at any time. At our sole discretion, we may provide refunds, discounts, or other consideration to some or all users. The provision of any such credit in one instance does not obligate us to provide credits in future instances.

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13.1 Free Trials

From time to time, we may offer a free trial period for certain Paid Services. The specific terms of any free trial will be stated in the material describing that trial. Free trials are for new RxKeeper® customers only and may not be combined with other offers. Status Alert LLC reserves the right to determine eligibility for any free trial. Once your free trial period ends, we may begin billing your payment method for the applicable subscription fees unless you cancel prior to the end of the free trial. If you wish to avoid charges, you must cancel before the last day of your free trial period.

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13.2 Offer Codes

From time to time, Status Alert LLC may offer promotional or gift codes redeemable toward a purchase, subject to any restrictions communicated at the time of the offer. Only valid codes provided or promoted by Status Alert LLC will be honored. Codes supplied or promoted by unauthorized third parties will not be considered valid. Offer codes are non-transferable, valid for single use, and may not be combined with other offers or codes. Offer codes cannot be redeemed for cash or any cash equivalent. Status Alert LLC is not responsible for lost, stolen, or corrupted codes or any unauthorized use of codes. Expiry dates may apply. Offer codes are void where prohibited by law.

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13.3 Revenue Model

Status Alert LLC generates revenue through the sale of the RxKeeper® Device and recurring subscription fees for Paid Services, including the Pro Edition. By utilizing the Service, you acknowledge that we may offer tiered features and that certain functionalities are contingent upon the maintenance of an active, paid subscription.

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14. Information Accuracy

We make reasonable efforts to keep the Service accurate and current, but we do not guarantee that all information is complete, current, or error-free. Product descriptions, technical details, pricing, availability, and other content may contain errors or omissions, and we reserve the right to correct them at any time without prior notice.

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15. User Content and Feedback

If you submit reviews, suggestions, ideas, testimonials, comments, or other materials to us, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, edit, publish, translate, distribute, and display that content in any medium, unless we agree otherwise in writing.

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You represent that your submissions do not violate the rights of any third party, do not contain unlawful, defamatory, obscene, or malicious content, and do not infringe intellectual property, privacy, or publicity rights.

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We may, but are not obligated to, monitor, edit, or remove user-submitted content that we determine to be inappropriate, unlawful, harmful, or otherwise inconsistent with these Terms.

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15.1 Medication Adherence Data

For purposes of these Terms, "User Content" includes any information, data, or feedback you provide to us, as well as data generated by your use of the Device or App, such as medication intake events, dosage schedules, adherence metrics, and timestamps ("Adherence Data"). You grant Status Alert LLC a non-exclusive, worldwide, royalty-free, and sublicensable license to use, store, and process your User Content to provide, maintain, and improve the Service. We may also use anonymized, de-identified, or aggregated Adherence Data for research, statistical analysis, and service optimization, provided that such data does not personally identify you. We do not sell your Adherence Data to third parties.

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16. Prohibited Uses

You may not use the Service to:

• violate any law or regulation;

• transmit viruses, malware, or destructive code;

• harass, abuse, defame, discriminate against, or threaten others;

• submit false, misleading, or fraudulent information;

• collect, scrape, crawl, or track personal information without authorization;

• spam, phish, pharm, pretext, or otherwise attempt deceptive activity;

• interfere with the security or functionality of the Service;

• reverse engineer or attempt to extract source code from the App or Device;

• use the Service in connection with unlawful surveillance or monitoring activities; or

• reproduce, duplicate, resell, or exploit the Service or its content without our written permission.

 

We reserve the right to suspend or terminate access for any violation of this section.

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16.1 Authorized Connections

You may only access and connect to the Service using (i) a Device manufactured, distributed, or sold by Status Alert LLC, and (ii) our official App. You agree not to access or use the Service with any hardware device not manufactured, distributed, or sold by us, or via any third-party software application or interface not expressly authorized by us. Any attempt to use the App with unauthorized hardware or the Device with unauthorized software is a material breach of these Terms and may result in immediate termination of your access to the Service.

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17. Intellectual Property

All content included in or made available through the Service, including text, graphics, logos, images, software, product designs, firmware, and the selection, coordination, arrangement, and organization thereof, is owned by Status Alert LLC or its licensors and is protected by intellectual property laws, including copyright and patent law.

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You are granted a non-exclusive, non-transferable, revocable license to access and use the RxKeeper® App strictly in accordance with these Terms. You may not copy, modify, reverse engineer, distribute, create derivative works from, or otherwise exploit our content except as expressly authorized by these Terms. You do not acquire any ownership rights in any content or intellectual property by using the Service.

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17.1 Intellectual Property Complaints

If you believe that any content made available through the Service infringes your intellectual property or other legal rights, please notify us at info@RxKeeper.com and include:

• your full name and contact information;

• a description of the rights you believe have been infringed;

• identification of the specific content or material at issue;

• a statement that you believe the use is unauthorized; and

• a statement that the information you provide is accurate and that you are authorized to act on behalf of the rights owner where applicable.

 

We reserve the right to remove or restrict access to content that we reasonably believe may infringe intellectual property rights or violate applicable law.

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18. Third-Party Services and Links

The Service may contain links to third-party websites, tools, platforms, or services. We do not control, endorse, or assume responsibility for any third-party content, policies, products, or services, and your use of third-party offerings is at your own risk. Status Alert LLC is not responsible for the contents of any linked site or any changes or updates to a linked site.

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If we share information with third-party service providers to support payments, hosting, communications, shipping, analytics, or other business functions, those providers may process information as needed to perform their services for us. By using the Service, you acknowledge and consent that Status Alert LLC may share information and data with third parties with whom Status Alert LLC has a contractual relationship to provide requested products, services, or functionality on behalf of RxKeeper® users and customers.

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18.1 Push Notifications

The Service may use Apple Push Notification service ("APNs") or equivalent Android notification services to deliver medication reminders, alerts, and other service communications. Delivery depends on your device settings, network connectivity, and notification permissions. You may disable push notifications at any time, but doing so may reduce or limit the functionality of medication reminders.

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19. Software and Feature Updates

We may update, patch, modify, suspend, or discontinue the App, Device, or any software, firmware, or feature at any time. These updates may occur automatically or may require your action to continue using certain features. Your continued use of the App after an update constitutes acceptance of that update to the extent permitted by law.

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We may also introduce, modify, remove, or discontinue experimental, beta, preview, or optional features at any time. Such features may contain errors, interruptions, inaccuracies, or incomplete functionality and are provided without guarantees of availability, accuracy, or continued support.

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20. Compatibility and Third-Party Platforms

The Service may depend on third-party platforms, operating systems, device settings, Bluetooth functionality, payment processors, hosting services, or analytics tools. We do not guarantee that the Service will work with every device, operating system, browser, or third-party service. We are not responsible for outages, changes, interruptions, compatibility limitations, or failures caused by third-party platforms or services outside our control.

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If you download or use the App through the Apple App Store, you acknowledge and agree that Apple Inc. is not responsible for the App, its content, maintenance, support services, or any claims relating to the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you as third-party beneficiaries.

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21. App Store and Platform Terms

If you download the App through the Apple App Store, Google Play, or another third-party platform, you acknowledge that these Terms are between you and Status Alert LLC, not the platform provider. Apple, Google, and other platform providers are not responsible for the App, its content, maintenance, support, or warranty obligations except as required by applicable law. You agree to comply with all applicable third-party platform terms when using the App.

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22. RxKeeper® App License

Subject to your compliance with these Terms, Status Alert LLC grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to download, install, access, and use the RxKeeper® App and related software solely for your personal, non-commercial use on devices that you own or control.

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The App and all related software, content, design elements, documentation, trademarks, logos, and other materials are licensed, not sold. Except for the limited rights expressly granted in these Terms, Status Alert LLC and its licensors retain all right, title, and interest in and to the App, the Service, the Device software, and all related intellectual property.

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You may not, and may not permit any third party to:

• copy, modify, adapt, translate, or create derivative works based on the App or related software;

• reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, object code, underlying structure, or algorithms;

• remove, alter, or obscure any copyright, trademark, proprietary, or legal notices;

• use the App in any unlawful manner or in violation of these Terms;

• distribute, sell, lease, sublicense, assign, publish, or otherwise transfer the App or any rights in it; or

• use automated scripts, bots, or other unauthorized means to access or interact with the App or Service.

 

We may suspend or terminate this license at any time if you violate these Terms, misuse the App or Device, or if we discontinue the Service. Upon termination, you must stop using the App and delete all copies in your possession or control.

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23. Security and Device Responsibility

You are responsible for maintaining the security of your device, account, passwords, access credentials, and locally stored information. We recommend using reasonable safeguards such as a passcode, biometrics, and up-to-date software.

We are not responsible for loss of data resulting from device failure, hardware damage, app deletion, operating system changes, backup restoration, user actions, malware, unauthorized access, or third-party backup systems. You are also responsible for ensuring that the Device and App are used safely, stored properly, and kept away from unauthorized users or children where appropriate.

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24. Medical Device Disclaimer

The RxKeeper® Device is an FDA-registered, patented medical device designed to support medication adherence. The RxKeeper® application is intended as a medication management tool and is not the primary tool for determining whether and when to take medication. You must consult with healthcare providers and make your medical decisions based on their advice.

The Service does not provide medical advice and is not a substitute for professional judgment from your healthcare provider. No doctor-patient or provider-patient relationship is created when you use the Service. The Service is not intended to diagnose, treat, cure, or prevent any disease or medical condition, and must not be taken to be the practice of medicine, nursing, pharmacy, or other healthcare advice by Status Alert LLC.

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DO NOT USE THE SERVICE FOR EMERGENCY MEDICAL NEEDS. IF YOU EXPERIENCE A MEDICAL EMERGENCY, IMMEDIATELY CALL A HEALTHCARE PROFESSIONAL AND 911.

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You are responsible for making your own health and safety decisions and for consulting appropriate professionals where needed. Status Alert LLC will not be liable for any injury resulting from or related to the use of the Service. We do not guarantee that the Service, App, Device, reminders, or measurements will always be accurate, complete, timely, or uninterrupted. IF YOU RELY ON ANY CONTENT FOUND ON THE SERVICE, YOU DO SO SOLELY AT YOUR OWN RISK.

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25. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, INCLUDING THE APP, DEVICE, PRODUCTS, AND ALL RELATED CONTENT, IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

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STATUS ALERT LLC AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARTNERS, AND LICENSORS DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, DATA ACCURACY, AND UNINTERRUPTED OR ERROR-FREE PERFORMANCE. STATUS ALERT LLC DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SERVICE, THAT THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED.

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NOTWITHSTANDING THE FOREGOING, STATUS ALERT LLC WARRANTS TO THE ORIGINAL END USER PURCHASER THAT THE DEVICE IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP FOR ONE (1) YEAR FROM THE DATE OF PURCHASE, SUBJECT TO THE LIMITATIONS SET FORTH IN SECTION 12.

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SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

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25.1 Financial Performance

Any information provided regarding revenue projections, market growth, or financial performance constitutes forward-looking statements based on current expectations. Status Alert LLC does not warrant or guarantee that any projected financial outcomes will be achieved. Actual results may differ materially due to market conditions, regulatory changes, and other factors beyond our control.

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26. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STATUS ALERT LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AFFILIATES, SUPPLIERS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR USE ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

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If liability cannot be fully excluded under applicable law, our total liability for any claim will be limited to the greater of:

• the amount you paid to us for the product or service giving rise to the claim in the twelve (12) months preceding the claim; or

• one hundred dollars ($100.00).

 

If you are dissatisfied with the App, the Device, or these Terms, your sole and exclusive remedy is to discontinue using the Service.

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27. Indemnification

You agree to indemnify, defend, and hold harmless Status Alert LLC and its officers, directors, members, employees, contractors, agents, licensors, affiliates, suppliers, and service providers from any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• your use of or inability to use the Service;

• your violation of these Terms;

• your violation of any law; or

• your infringement of any third-party right.

 

Status Alert LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Status Alert LLC in asserting any available defenses.

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28. Export Compliance

The Service, including the App and Device, is subject to United States export control and economic sanctions laws and regulations. You agree to comply strictly with all such laws and regulations. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

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29. Force Majeure

We will not be responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, acts of government, labor disputes, supply chain interruptions, carrier delays, power outages, internet failures, third-party service failures, cyber incidents, epidemics, or similar events.

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30. Termination

These Terms remain in effect until terminated by either you or us. You may stop using the Service at any time by contacting info@RxKeeper.com.

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We may suspend or terminate your access to the Service, in whole or in part, at any time and without notice if we believe you have violated these Terms, created risk or liability, engaged in fraudulent activity, or if we decide to discontinue the Service. Status Alert LLC has the sole right to decide whether you are in violation of any restriction set forth in these Terms.

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Account termination may result in the deletion of content associated with your account. We will try to provide advance notice before terminating your account so that you may retrieve any important data, but we may not do so if we determine it would be impractical, illegal, or otherwise harmful to the rights or property of Status Alert LLC.

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Any provisions that by their nature should survive termination — including payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, intellectual property provisions, and licenses granted by you — will survive termination.

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31. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

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32. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or terms referenced here, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous understandings, communications, and proposals, whether oral or written. Our failure to enforce any provision will not be considered a waiver of that provision. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings to the same extent as other business documents originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.

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33. Governing Law

These Terms and any disputes arising out of or related to them will be governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Status Alert LLC is a limited liability company organized under the laws of the State of Georgia. To the extent litigation is permitted under these Terms, you hereby consent to the exclusive jurisdiction and venue of courts in Georgia in all disputes arising out of or relating to the use of the Service.

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34. Arbitration and Class Waiver

Any dispute not resolved informally shall be resolved by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator administered by the American Arbitration Association or a similar arbitration service selected by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. The prevailing party shall be entitled to recover its costs and reasonable attorneys' fees.

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Small Claims Court. Either you or Status Alert LLC may assert claims, if they qualify, in small claims court in the county where you live or work, or in any Georgia county, instead of arbitration.

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Class Action Waiver. To the fullest extent permitted by law, disputes must be brought only in an individual capacity and not as part of any class, collective, coordinated, or representative action. The arbitrator may not consolidate claims without the consent of all parties. If this class action waiver is found to be invalid or unenforceable, then neither party shall be entitled to arbitration, and the dispute shall instead be resolved in court as set forth in Section 33.

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Opt-Out. You may opt out of this arbitration agreement by sending written notice to info@RxKeeper.com within thirty (30) days after first accepting these Terms. Your notice must include your full name, email address, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration will not affect any other provision of these Terms. This arbitration provision shall survive the termination of these Terms.

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35. Changes to These Terms

Status Alert LLC reserves the right to change these Terms at any time by posting the revised version on the site or otherwise providing required notice. The most current version of the Terms will supersede all previous versions. We will notify you of material changes by placing a notice in the App, sending an email to the address associated with your account, or by other reasonable means. We encourage you to periodically review the Terms to stay informed of our updates. Your continued use of the Service after the effective date of any changes constitutes acceptance of the revised Terms.

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36. Contact Information

Questions about these Terms, warranty requests, privacy concerns, or other legal matters should be directed to:

Status Alert LLC State of Georgia Email: info@RxKeeper.com

Questions regarding these specific terms or the Service's financial structure should be directed to info@RxKeeper.com.